Public offer

1. Parties and terms

Seller — sole proprietor Yusupov Islom Umed o'g'li, registry entry No. 8114377 of 09.11.2026, place of business: 4 Uchuvchilar Street, Mirabad district, Tashkent, account 20218000607569104001, bank Xalq Banki JSC, Yakkasaroy standard banking services centre (code 11346), bank code (MFO) 01125. Buyer — the person who placed an order on the site, in the Kona Telegram bot or by phone. Recipient — the person the order is delivered to (may be the buyer). Goods — chocolate-covered strawberries, gift sets, add-ons (cards, etc.), packaging.

2. Acceptance

This offer is a public proposal to conclude a contract (Article 369 of the Civil Code of the Republic of Uzbekistan). Placing an order — pressing the order button on the site or confirming the order with a manager — means full acceptance of these terms. The contract is concluded when the seller confirms the order (a message on the site, in Telegram, or a call).

3. Order

The buyer chooses goods, a delivery date and time slot or pickup, and enters the recipient's details. The seller may call to clarify and may decline an order if the day is full, goods are unavailable or the details are wrong — any payment made is then refunded in full.

Goods are made from fresh berries for the chosen time; the look may differ slightly from the photos (berry size, chocolate pattern) — contents and quantity match the description.

4. Price and payment

Prices are in sum, as shown on the site when ordering; the total (goods, discounts, delivery and surcharges — night, cash payment, holiday, far district, if any) is shown before ordering and does not change after confirmation, except where the seller warned and the buyer agreed.

• cash to the courier / at pickup (where available for the order);
• online — via the payment institution Multicard Payment JSC (Rahmat): Click, Payme, Uzum, Uzcard and Humo cards and other methods on the payment page. The buyer pays no fee for online payment. The fiscal receipt is sent as a link after payment;
• on holidays (listed in “Delivery and payment”) — 100% online prepayment only, within the time shown at checkout; an order not paid in time is cancelled automatically and the day is released.

5. Delivery and pickup

Districts, delivery prices and hours, pickup — see “Delivery and payment”. The courier contacts the recipient; if the recipient is not at the address and does not answer, the courier waits up to 15 minutes, after which the order may be delivered again for an extra fee or collected at pickup. The risk of accidental loss passes to the buyer when the goods are handed to the recipient.

6. Storage and quality

Shelf life: at +2…+6 °C — 24 hours from the time of preparation; at up to +20 °C — 12 hours from the time of preparation. The time of preparation is shown on the order page and on the card in the box (once the order is marked as ready).

The seller’s recommendation: they taste best in the first 6 hours after being made. Do not leave them in the sun, in a car or near a radiator.

Quality and completeness claims are accepted on receipt (a photo within 2 hours) — see “Cancellation and refunds”.

7. Cancellation and refunds

Cancellation, refunds and when goods are replaced or money is returned — see “Cancellation and refunds”. Online payments are refunded to the same card; the time it takes to be credited depends on the bank that issued the card.

8. Liability

The seller is responsible for the quality of the goods and delivery within the chosen slot. The seller is not liable for delays caused by a wrong address or phone, an absent recipient, or force majeure (natural disasters, road closures, etc.) — in such cases the parties agree on a new time or a refund.

9. Personal data

The seller processes the buyer's and recipient's data to fulfil the order under the privacy policy. By ordering with a recipient's details, the buyer confirms they may share them for delivery.

10. Disputes

Disputes are settled by negotiation; failing that — as provided by the laws of the Republic of Uzbekistan. Contact: phone +998 91 796 77 99.

11. Validity

The offer is valid from publication until withdrawn. The seller may change the terms; orders already placed are governed by the version in force at the time of ordering. Version of 10.11.2026.