Delivery and payment

Districts and delivery prices

The price depends on the district and is shown in the cart and at checkout before payment.

When we deliver

You choose the date and time slot at checkout: available slots allow for preparation and travel time. If the day is full or a slot can no longer be met, it cannot be selected.

• Delivery hours: 06:00–00:00
• Same-day orders — until 00:00
• At night (00:00–06:00) — pre-order only, at least 24 h ahead
• night surcharge — 15,000 UZS (≥ 23:00)

Pickup

The pickup code is shown on the order page and in the Kona bot. The order is ready in the chosen slot.

• Kona Workshop — 4 Uchuvchilar Street, Mirabad district, Tashkent · +998 91 796 77 99

Payment

• cash to the courier / at pickup — where available for the order;
• online — Click, Payme, Uzum, Uzcard / Humo cards and other methods on the Rahmat (Multicard Payment JSC) payment page. No fee for the buyer; the fiscal receipt is sent as a link after payment.

Holidays

• Holidays are our busiest days, so we accept 100% online prepayment only: pay within the time shown at checkout. If not paid in time, the order is cancelled automatically and the day is released for others.
• pay within 24 h of ordering (2+ days ahead), closer to the holiday — 2 h; for “made the evening before” orders — 1 h; and always before delivery starts

Shelf life and storage

Shelf life: at +2…+6 °C — 24 hours from the time of preparation; at up to +20 °C — 12 hours from the time of preparation. The time of preparation is shown on the order page and on the card in the box (once the order is marked as ready).

The seller’s recommendation: they taste best in the first 6 hours after being made. Do not leave them in the sun, in a car or near a radiator.

Cancellation and refund terms — see “Cancellation and refunds”.